![]() Web-based clients such as Outlook Web Access and SharePoint Online.I’m able to log in with Google.Only a limited set of clients are available in this sign-on scenario with SAML 2.0 identity providers, this includes: To add two-factor authentication in addition to enabling SSO in Customer.io, enable 2FA within the settings of your specific identity provider. ![]() You must disable the 2FA Requirement feature in Customer.io if you wish to enable SSO. Reach out to support at if you’re still experiencing issues with enabling SSO.Įach team member’s individual 2FA setting is not enforced in Customer.io while Single Sign-On (SSO) is enabled. You can only manage a user’s permissions in Customer.io. It’s not possible to define a user’s permissions via your Identity Provider. On invite, they should not need to set or reset a password, but instead can directly enter their email into the Customer.io login page.įor Okta and Azure SSO, team members will need to be added to their respective platforms and Customer.io using a matching email address.Ĭan I manage team member roles through my Identify Provider? When a new team member is added through Customer.io to an SSO-enabled account, the new team member will receive an email prompting them to log in. How do I add a new team member to my account after enabling SSO? It is specifically focused on user authentication and is widely used to enable user logins on consumer websites and mobile apps. It uses an additional JSON Web Token (JWT), called an ID token, to standardize areas that OAuth 2.0 leaves up to choice, such as scopes and endpoint discovery. OpenID Connect is a security standard for logging into applications, built on the OAuth 2.0 protocol. ![]() Customer.io has dedicated integrations with the following providers: The process for configuring SSO will depend on your specific identity provider. You must use a supported identity provider in order to enable SSO with Customer.io. Organizations that need enhanced security requirements can configure their Customer.io account to use Single Sign-on (SSO).
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